Clinician-Led · Personalised · Sydney
Quality over volume. Your loved ones deserve a team that actually cares.
Submit an enquiry and our team is notified immediately so your request can be reviewed quickly.
~24hr Response Window
Our Care Philosophy
We are a personalised nursing and care provider focused on providing high-quality support to a smaller number of people. This ensures every individual receives the time and attention they need to maintain their independence and dignity.
Led by a care professional with over 10 years of hands-on experience in disability, aged care and in-home support. We aim to respond to every enquiry within 24 hours.
Every client has a dedicated Clinical Lead – no generic call centres.
"Our smaller caseload ensures your family gets the attention they deserve."
Your Journey
Step 1
Tell us about your care needs. Takes just 2 minutes.
Step 2
A registered nurse personally reviews your needs and calls you.
Step 3
Matched for skills, personality, and location.
Step 4
Ongoing support with a team that truly knows you.
A private health nursing service dedicated to quality over volume, providing personalised clinical care that honors your independence.
The Personalised Difference
We believe everyone deserves care that feels personal, professional, and reliable. Here's why families and coordinators trust us.
Your health needs and home life are unique. We listen carefully and create a care plan around you, ensuring your voice is heard in every decision.
Our team brings years of clinical experience into the home with the compassion and professionalism that helps you feel safe and supported.
We focus on providing personalised care to a smaller number of participants. This ensures we can maintain quality and never rush our support.
We work closely with support coordinators, families, and health professionals to make sure everything runs smoothly and you feel well looked after.
Ready to take the next step? Reach out and you'll hear from us within 24 hours.
Concierge Partnerships
Gentle Care works closely with Support Coordinators, Plan Managers, Hospitals, Allied Health Professionals, and Families. We make the transition easy and keep you informed.
Responsive care solutions for your participants with daily updates and clear clinical reporting.
Total peace of mind knowing your loved ones are supported with dignity, compassion and expert oversight.
Seamless hospital-to-home transitions and ongoing clinical collaboration for complex healthcare needs.
Immediate nursing response: we respect your professional urgency.
We provide in-home nursing and care across Sydney and surrounds. Wherever you are in the region, we're here to help.
Quick answers to things people often ask. We're happy to explain more. Just get in touch.
Yes. Gentle Care Nursing Services is a registered NDIS provider and a DVA Contracted Community Nursing Provider, supporting eligible Veteran Card holders with clinically required nursing and personal care services at home. We meet the quality and safety standards required by both schemes, so coordinators and referrers can refer with confidence.
We support NDIS participants, DVA clients, aged care recipients, and private clients. If you or someone you care for needs in-home nursing or personal care, we can help. Get in touch and we'll talk through what might work for you.
You'll get an immediate confirmation when you submit an enquiry. Our team is notified straight away and a real person will get back to you within 24 hours (often same day for urgent referrals). We don't leave people waiting.
We accept NDIS, DVA, aged care (Support at Home and CHSP), and private funding. Our team will help you understand your options in plain language.
Use our Request Care form with the client's details, care needs, and funding type. You'll receive confirmation that we've got it, and we'll respond with clear next steps within 24 hours. Support coordinators and discharge planners can also contact us directly.
Yes. Continuity of care is one of our core values. We match you with a consistent team so you can build trust and familiarity. We don't believe in rotating strangers through your home.
Costs depend on the level of care required and your funding type (NDIS, DVA, or aged care). We provide a clear breakdown of fees and help you understand how many hours of support your budget allows. There are no hidden charges.
Absolutely. Our nursing team is experienced in complex clinical care, including post-hospital recovery, dementia care, and disability support. We work closely with your healthcare team to ensure a safe, professional environment at home.
Yes. We provide respite care to give family members a break. We can provide overnight support and extended hours depending on care needs, funding and staff availability.
Yes. You can call us anytime during business hours, or use the voice assistant on this site for immediate guidance. For non-urgent enquiries, the Request Care form gets you a personal response within 24 hours.
Stay Informed
Practical advice for families and carers. No spam, unsubscribe any time.
Once you submit your enquiry, our team is notified immediately so your request can be reviewed quickly.