“Complex clinical care at home is specialised nursing for people with higher health needs — including tracheostomy care, PEG feeding, catheter management, and complex wound care — delivered safely in the home across Sydney by experienced nurses, in coordination with treating teams at hospitals like RPA, Westmead, RNSH, and St Vincent's.”
Many people with higher health needs can live safely at home with the right support. Our complex clinical care service brings experienced nurses to you across Sydney and surrounds, so advanced care can continue in a familiar, comfortable environment — whether you're transitioning from a Sydney hospital, managing a long-term condition, or coordinating care with your treating team.
We keep the setup process simple, clear, and human — so you know exactly what happens next.
Tell us what support is needed, where the person lives, what funding is involved, and whether the matter is urgent. We usually respond within 24 hours during business hours.
Our team reviews the request, confirms we’re the right fit, and identifies the right support model, frequency, and team for the job.
We confirm the plan, communication preferences, and start date, then begin support with a clear, person-centred routine.
Complex care at home is suitable for people who need more than basic personal care or simple nursing tasks.
We tailor complex care plans to your specific health needs, working alongside your treating team.
Airway care, tube changes as directed, monitoring, and support to keep tracheostomy sites clean, safe, and functioning well.
PEG site care, feeding regimes, flushing, and monitoring tolerance, delivered in line with your dietitian and medical instructions.
Catheter care, monitoring, and troubleshooting to reduce discomfort and complications, with escalation to your treating team when needed.
Assessment and management of complex or chronic wounds, following specialist plans and keeping everyone informed about healing.
Regular observations, symptom monitoring, and early escalation to your GP or specialist if there are concerning changes.
Useful next steps, reading, and referral paths for people comparing options.
Complex care requires clinical skill and calm, confident support. We bring both to every visit.
Our nurses have hands-on experience with complex care in both hospital and community settings, so you are not a "first" for us.
We plan care around your home environment, routines, and support network, not just a checklist of tasks.
We work from specialist and GP plans, communicate with your treating team, and document progress so everyone is on the same page.
Yes, when it is planned properly and delivered by experienced nurses. We only provide complex care that is appropriate for the home setting and always follow your treating team's instructions.
Complex care can often be funded under NDIS, DVA community nursing, or Support at Home, depending on your situation and assessments. We can work with your coordinator or case manager to clarify funding options.
Start by submitting an enquiry or referral. We’ll talk through your current care plan, any specialist instructions, and what support you need at home, then propose a safe, practical plan.
Share your current situation and we’ll let you know how we can safely support complex care at home.
No obligation. We'll acknowledge your message quickly and get back to you within 24 hours. We're here to listen and help.