“Complex clinical care at home means specialised nursing for people with higher health needs, such as tracheostomy care, PEG feeding, catheter management, and complex wound care, delivered safely in their own home.”
Many people with higher health needs can live safely at home with the right support. Our complex clinical care service brings experienced nurses to you, so advanced care can continue in a familiar, comfortable environment.
Complex care at home is suitable for people who need more than basic personal care or simple nursing tasks.
We tailor complex care plans to your specific health needs, working alongside your treating team.
Airway care, tube changes as directed, monitoring, and support to keep tracheostomy sites clean, safe, and functioning well.
PEG site care, feeding regimes, flushing, and monitoring tolerance, delivered in line with your dietitian and medical instructions.
Catheter care, monitoring, and troubleshooting to reduce discomfort and complications, with escalation to your treating team when needed.
Assessment and management of complex or chronic wounds, following specialist plans and keeping everyone informed about healing.
Regular observations, symptom monitoring, and early escalation to your GP or specialist if there are concerning changes.
Complex care requires clinical skill and calm, confident support. We bring both to every visit.
Our nurses have hands-on experience with complex care in both hospital and community settings, so you are not a "first" for us.
We plan care around your home environment, routines, and support network, not just a checklist of tasks.
We work from specialist and GP plans, communicate with your treating team, and document progress so everyone is on the same page.
Anonymised examples of the personalised clinical support we provide daily across Sydney.
“A younger adult with a tracheostomy and PEG feeding wanted to live at home with their family instead of in a facility. Gentle Care put a small team of experienced nurses in place to manage airway care, feeding regimes, and complex wound dressings. We coordinated closely with their specialist team. Over time, the family reported feeling more confident and grateful that home was a safe option.”
Yes, when it is planned properly and delivered by experienced nurses. We only provide complex care that is appropriate for the home setting and always follow your treating team's instructions.
Complex care can often be funded under NDIS, DVA community nursing, or Support at Home, depending on your situation and assessments. We can work with your coordinator or case manager to clarify funding options.
Start by submitting an enquiry or referral. We’ll talk through your current care plan, any specialist instructions, and what support you need at home, then propose a safe, practical plan.
Personalised clinical care tailored to your unique required outcomes.
Navigating the healthcare system with expert advice.
Share your current situation and we’ll let you know how we can safely support complex care at home.
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