Whether you’re an NDIS support coordinator, plan manager, hospital discharge planner, GP, or other health professional, we make it easy to refer to Gentle Care Nursing Services and stay informed about your client’s care.
Three simple steps to get your client safely connected with in-home nursing and care.
Submit our Request Care form or contact us directly with the client’s details, funding type, key needs, and any relevant reports or discharge summaries. You’ll receive immediate confirmation that we’ve received it.
Our team is notified straight away. Within 24 hours, a real person will respond to you or the client with supportive guidance, next steps, and proposed timeframes for assessment and care commencement.
Once a care plan is agreed, we match the client with the right nurse or carer and begin visits. With consent, we keep you informed at key points so you always know how things are progressing.
Clear processes and fast communication for professionals who trust us with their clients.
We know your reputation depends on the providers you recommend. Our smaller client load and clear communication mean you can refer with confidence.
We make billing predictable and transparent so you can focus on outcomes, not chasing paperwork.
Safe hospital-to-home transitions matter. We act quickly on referrals so patients can leave hospital sooner, with clear plans for care at home.
We extend the reach of your practice into the home, closing the loop with clear feedback about what we see and do.
Clear communication, reliable follow-through, and clinically sound care for your clients.
We acknowledge referrals quickly, outline realistic timeframes, and provide updates at agreed points so you never have to chase us for information.
We work within NDIS, DVA, aged care packages, and private funding. If there’s uncertainty, we help families understand what’s possible without jargon.
Our nurses and carers follow clear care plans, document what they do, and escalate appropriately to treating teams when things change.
A few examples of the kinds of referrals we regularly support.
If you’re unsure about anything, we’d rather you ask. Here are some quick answers.
You can use our Request Care form with the client’s details, care needs, and funding type, or contact us directly by phone or email. We’ll acknowledge your referral straight away and respond personally within 24 hours.
Include the client’s contact details, primary diagnosis or needs, funding source (NDIS, DVA, aged care, private), urgency, and any relevant reports or discharge summaries. If something is missing, we’ll work with you to complete the picture.
Timeframes depend on location, funding, and the type of care required, but we always respond within 24 hours. For urgent referrals, we prioritise assessment and will let you know realistic start dates up front.
Yes. With the client’s consent, we provide clear updates at key points—after assessment, when care begins, and if there are significant changes. We’re happy to join case meetings or case conferences when needed.
Submit the Request Care form or contact us directly. We’ll help you work out the safest, most practical next step for your client.