| Where care is delivered | In the person's own home — house, unit, granny flat, or living with family. They keep their familiar surroundings, routines, neighbourhood, and connections. | In a residential aged care home (sometimes called a nursing home). 24/7 staffing on-site, shared common areas, and dedicated room or suite. |
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| Hours of care available | Scheduled visits — typically anywhere from a few hours per week to multiple daily visits, plus optional overnight support. Care is intermittent rather than continuous. | 24-hour staffing on-site, with care delivered as needed throughout the day and night. Continuous supervision available. |
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| Clinical care available | Nursing visits for medication management, wound care, complex care (PEG, tracheostomy, catheter), and chronic disease monitoring. Specialist input by referral. | On-site registered nurse coverage required by Aged Care Quality Standards, plus visiting GPs and allied health. Suited to higher and more variable clinical needs. |
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| Funding source Both options require an aged care assessment (ACAT/ACAS) through My Aged Care to access government funding. | Support at Home (replaced Home Care Packages from 1 November 2025), CHSP, DVA Community Nursing, private fee-for-service, or a mix. | Means-tested AN-ACC contribution + basic daily fee + accommodation payment (either daily, lump-sum RAD, or combination). DVA may cover veteran-specific costs. |
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| Out-of-pocket cost — at-home | Varies by package level. Support at Home contributions are means-tested; CHSP has small co-contributions. Private care is paid in full. | Out-of-pocket cost depends entirely on the chosen home, accommodation payment structure, and means-test outcome. Can range significantly. |
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| Social environment | Familiar — own home, neighbours, local community, family visits without restrictions. Social isolation can be a real risk if the person doesn't get out. | Built-in social environment — shared meals, activities programs, other residents. Some people thrive on this; others find it harder to adjust. |
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| Family involvement | Family can visit, stay overnight, share meals, and remain closely involved day-to-day. Family also often shares some of the practical load. | Family visits during open hours; involvement is supportive rather than hands-on. Lifts the day-to-day load off family but changes the relationship dynamic. |
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| When it usually stops being safe | Increasing falls overnight without supervision, wandering, severe dementia behaviours, or clinical needs requiring 24/7 oversight (advanced palliative care being the exception where home is often preferred). | Rarely stops being clinically appropriate — but can stop being a good fit if the person becomes deeply distressed by the environment, or if family wishes to bring them home for end-of-life. |
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